FAQ
We realize that shopping for maternity clothes online can be confusing. If you have questions about sizing or different styles, we welcome you to contact us at (323) 852-1015 (Monday-Friday 9:00-5:00). We will happily walk you though the ordering process over the phone if you need assistance.
What is the availability of items on your website?
Moody Mamas tries to keep the site updated with the most recent availability. If for any reason we are sold out of an item on the day that you place an order we will notify you and let you know if any items you ordered is currently on backorder.
How do I handle returns and exchanges of my merchandise?
We want you to be completely satisfied with your purchase. Moody Mamas gladly accepts merchandise for refund or exchange (minus shipping & a 5% restocking fee) within 10 days of receipt on items purchased online. Please contact us to receive your RA#. You will receive a refund via the method paid minus the re-stocking fee.
ALL SALE ITEMS ARE FINAL
How do I track my order once it’s been placed?
Once your order is complete, we will email you a link that will enable you to track the status of your order. Once you receive that link and your tracking number, you can go to UPS to track your order.
What are my payment options?
We accept Visa, Mastercard and American Express.
Do you offer gift certificates?
Yes, we do! Gift Certificates can be ordered in any amount. They are sent via e-mail to any individual with a valid e-mail address. The recipient of a Gift Certificate will receive an e-mail with a Gift Certificate code redeemable only on our website. Click here for more information.
How do I know my maternity size?
Generally we advise you to buy your PRE-PREGNANT size. Styles have been cut to allow for your changing shape but should fit the following approximate figure measurements. Generally, we follow the size chart located here.


