Moody Mamas wants to provide the best possible customer service. From our website to order fulfillment and customer service, we're committed to taking great care of you. Please find our customer service policies below.

Thanks!

~The Moody Mamas

SHIPPING:

Moody Mamas ships various methods depending on your location and the size of your order. We calculate rates in real time and provide you the most options we can to accomodate your budget and your lifestyle. Please keep in mind the target delivery time when you select your method of shipping. These are our best possible estimates. We ship from our centrally located Moody Mamas Order Fulfillment Center in Los Angeles, CA.

We currently offer the following carriers and methods:

United States Postal Service (USPS)

• USPS Priority Mail
• USPS Priority International

United Parcel Service (UPS)

• UPS Ground
• UPS 2nd Day Air
• UPS 3 Day Select
• UPS Worldwide Express Saver

We want you to be completely satisfied with your purchase. Moody Mamas gladly accepts merchandise for refund or exchange within 10 days of receipt on items purchased online. You will receive a refund via the method paid minus the re-stocking fee. We will only credit the card initially used for the transaction. Please include a short note as to why you're wanting to make a return and a copy of your invoice if possible.

ALL SALE ITEMS ARE FINAL

RETURNS:

Should you need to return or exchange product, please mail to:

Moody Mamas Order Fulfillment Center

123 S. Flores St.
Los Angeles, CA 90048

*Please allow 3-5 business days for returns handling from the date of receipt. It can take up to 5-7 business days for a credit to show on your credit card or bank statement.

**We advise you to obtain a tracking number from your carrier of choice, as Moody Mamas is not responsible for product lost in the mail.